Effective April 14, 2020

QuillBot, Inc. (“QuillBot”) respects and values its Users’ privacy. This Privacy Policy describes the information QuillBot collects from Users when they visit www.quillbot.com (the “Website”), how QuillBot uses that information, and under what circumstances QuillBot may or does disclose that information. This Privacy Policy should be read in conjunction with the Quillbot.com Terms of Service also available on the Website at www.quillbot.com/terms.

  1. Changes to Privacy Policies.
    QuillBot’s Privacy Policy is subject to change from time to time, so QuillBot suggests that User reviews the current Privacy Policy at the start of each visit to the Website. Unless QuillBot clearly expresses otherwise, QuillBot will use information in accordance with the Privacy Policy under which User Information, as defined below, was collected, and User accepts and agrees to QuillBot’s practices as described herein. USER IS HEREBY ADVISED THAT USER’S CONTINUED USE OF THE WEBSITE CONSTITUTES USER’S ACCEPTANCE OF ANY AMENDMENTS TO AND THE MOST RECENT VERSION OF THIS PRIVACY POLICY AND THE WEBSITE’S TERMS OF SERVICE.

  2. Information QuillBot Collects.
    When User uses the Website, QuillBot may receive and collect certain information. The information that QuillBot may receive and collect depends on what User does when it visits the Website.

    1. Automatically Collected Information.
      Some information is automatically received and sometimes collected from User when User visits the Website. This information may include some or all of the following items: (i) the name of the domain and host from which User accesses the Internet, including the Internet Protocol (IP) address of the computer User is using and the IP address of User’s Internet Service Provider; (ii) the type and version of Internet browser software User uses and its operating system; (iii) the date and time User accesses the Website, the length of User’s stay and the specific pages, images, video or forms that User accesses while visiting the site; (iv) the Internet address of the website from which User linked directly to the Website, and if applicable, the search engine that referred User and any search strings or phrases that User entered into the search engine to find the Website; and (v) demographic information concerning the country of origin of User’s computer and the language(s) used by it. QuillBot uses this information to monitor the usage of the Website, assess its performance, ensure technological compatibility with Users’ computers, and understand the relative importance of the information provided on the Website. QuillBot may also use this data to conduct statistical analyses on Users’ usage patterns and other aggregated data.

    2. Information Collected via Cookies.
      “Cookies” are small files or records that are placed on User’s computer to distinguish User from other visitors to the Website. The use of cookies is a standard practice among websites to collect or track information about User’s activities while using the Website. Generally, a Cookie may enable a website owner to track how a visitor navigates through the website and the areas in which visitors show interest. This is analogous to a traffic report: it tracks trends and behaviors but does not identify individuals. Information gathered in this fashion may include date and time of visits, pages viewed, time spent at the Website, and the website visited just before and just after a visit to the Website. Cookies can be set to expire: (i) on a specified date; (ii) after a specific period of time; (iii) when a transaction has been completed; or (iv) when a User turns off his/her Internet browser. A Cookie that is erased from memory when a visitor’s Internet browser closes is called a “session” cookie whereas Cookies which expire based on a time set by the Web server are called “persistent” cookies. The Website may use both “session cookies” and “permanent cookies,” as well as session tracking technology (e.g., InspectLet) which analyzes user behavior when on the Website. Internet browsers are typically set to accept Cookies by default. User can choose to have its browser warn User every time a Cookie is being sent to User or User can turn off Cookie placements. If User refuses Cookies, there may be parts of the Website which may not function properly.

    3. Information User May Actively Submit Through the Website.
      For some of the browsing on the Website, QuillBot neither requires nor collects “User Information,” which is information communicated by User to QuillBot generally for use by QuillBot in contacting User, e.g., User’s name and email address. User can browse the Website and take as much time as User wants to review the Website without having to submit such User Information. In the following instances, however and without limitation, User will be required to submit User Information: (i) when User wants to contact QuillBot via email or Website contact forms; (ii) when User registers an account on the Website; or (iii) as necessary to process transactions entered into via the Website. E-mail or other forms of electronic communication, including contact form submission, are inherently not a secure and/or confidential means of communication. Information that is provided to QuillBot as a “Submission,” as that term is used in the Website Terms of Services, is not “User Information” as that term is used in this Privacy Policy, and QuillBot may handle Submission information in its sole discretion.

  3. Personal Information About Children.
    The Website is targeted primarily for use by adults. QuillBot does not target or create special areas for use by children. Accordingly, QuillBot does not knowingly collect age identifying information, nor does QuillBot knowingly collect any personal information from children under the age of 13 years. HOWEVER, QUILLBOT HEREBY ADVISES ALL VISITORS TO THE WEBSITE UNDER THE AGE OF 13 NOT TO DISCLOSE OR PROVIDE ANY PERSONALLY IDENTIFIABLE INFORMATION ON THE WEBSITE. In the event that QuillBot discovers that a child under the age of 13 has provided personally identifiable information to QuillBot, in accordance with the Children’s Online Privacy Protection Act (please see the Federal Trade Commission’s website at http://www.onguardonline.gov/articles/0031-protecting-your-childs-privacy-online for more information about this Act. QuillBot will delete the child’s personally identifiable information from QuillBot’s files to the extent possible.

  4. E-Mail Communication.
    When User sends an email to QuillBot or provides User’s email address to QuillBot, User is communicating with QuillBot electronically and consents to receive communication from QuillBot electronically. QuillBot may retain the content of such email(s), User’s email address, and QuillBot response(s) in order to further service User’s needs. QuillBot may use the data that User provides to send User email or correspondence via other means.

  5. How QuillBot Uses and Shares User Information.
    QuillBot may use User Information that User actively submits to better assist User when User visits or contact QuillBot again and to send User special offers which may be of interest to User. QuillBot may do this by general marketing communications for the Website or related services, including by e-mail, (collectively, “Marketing Communications”). Unless User “opts-out” through opportunities available to User through QuillBot’s Marketing Communications, QuillBot may send User Marketing Communications. User may also “opt-out” of future Marketing Communications by following the instructions provided in this Privacy Policy under the “Access to and Managing User Information” section of this Privacy Policy. Except where QuillBot otherwise obtains User’s express permission, QuillBot may share User Information with third-parties only under the limited circumstances stated below:

    1. Information is subject to disclosure in response to judicial or other governmental subpoenas, warrants, and court orders served on QuillBot in accordance with their terms, as otherwise required by applicable law, or in response to requests by law enforcement.

    2. Information is subject to disclosure to protect QuillBot’s rights or property, protect its legitimate business interests, to enforce the provisions of QuillBot’s Privacy Policy and Terms of Service, and/or to prevent harm to User or others.

    3. Information may be disclosed to: (i) carefully selected third-party service providers so that they may provide services to User; (ii) provide customer service; (iii) send or email Marketing Communications; (iv) maintain QuillBot’s promotions, database, and other programs; (v) monitor the activity of the Website; (vi) conduct surveys; and (vii) process transactions.

    4. Information may be disclosed and transferred if QuillBot or its business is sold or offered for sale to another company or person(s), if a petition for relief under the United States Bankruptcy Laws is filed by or against us, or if QuillBot becomes subject to an order of appointment of a trustee or receiver.

  6. Linking to Third-Party Websites.
    When User click on links on the Website that take User to third-party websites, User may be subject to the third-party website’s privacy policies. While QuillBot supports the protection of privacy on the Internet, QuillBot cannot be responsible for the actions of any third-party websites. QuillBot encourages User to read the posted privacy policies of any and every website User visits, whether User is linking from the Website or browsing on its own.

  7. Access to and Managing User Information.
    QuillBot believes it is important for User to be able to: (i) find out what Information User has provided to QuillBot through the Website; (ii) update User Information; and (iii) “opt out” of receiving future QuillBot Communications. To inquire about User Information, update User Information, or “opt” out of receiving future QuillBot Communications, User may do one of the following:

    1. Select the “unsubscribe” or “opt-out” option(s) contained with QuillBot’s emails; or

    2. Send an e-mail with User’s request and current contact information to info@quillbot.com. If User sends an e-mail request, User should include its full name and email address, and indicate the specific nature of User’s request. If User wants to “opt in” or “opt out” of receiving QuillBot communications, specifically what type of QuillBot communication (e.g., e-mail) User wishes to receive or stop receiving. This will ensure QuillBot identifies User correctly in QuillBot’s systems and accurately processes User’s request. QuillBot will take appropriate steps to implement User’s request, but due to production, mailing and system timelines, it may take up to ten (10) business days for e-mails. Until that change takes effect, User may still receive or not receive QuillBot Communications. “Opting-out” of QuillBot Communications may prevent QuillBot from providing certain services which may be necessary for User’s use of the Website or services provided thereon.

  8. What User Needs to Do to Protect its Information.
    User has several options when deciding how it can best protect User Information. One option is simply not to volunteer it. As stated above, this approach would allow User to still visit the Website, although it will prevent User, for example, from utilizing services or materials provided via the Website or providing QuillBot with User’s comments or questions relating to the Website. The Federal Trade Commission’s website, www.ftc.gov, also offers useful information about how to protect personally identifiable information provided to a website.

  9. What to Do About Suspected Violations of This Privacy Statement.
    If at any time User believes that QuillBot has not adhered to the policies and principles set forth in this Privacy Statement, please notify QuillBot using the contact information provided in Section 7(b). QuillBot will make all commercially reasonable efforts to promptly respond to such concerns.

  10. Do-Not-Track.
    To the extent do-not-track implementations from User’s browser(s) prevent or impede the delivery of services provided through QuillBot.com, those do-not-track implementations are not honored.

  11. Questions or Comments.
    If User have any questions or comments concerning QuillBot’s Privacy Policy, please contact QuillBot using the information provided in Section 7(b).

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