CC in email | Video Overview

Transcript

0:00 “Cc” means “carbon copy” or “courtesy copy.” It’s one of the fields you can use when sending someone an email. I’m Eva from QuillBot. Let’s take a look at how “cc” works and how to best use it.

0:12 Cc lets you include someone on an email while indicating that you don’t expect them to respond. It’s often used as a way to transparently keep people updated.

0:22 Anyone else who receives the email will be able to see the recipients listed in the “cc” field. However, those who were cc’d will only see the sender and other recipients in the “cc” and “to” fields, but not people in the “bcc” field.

0:37 And, if someone uses the “reply all” feature, anyone cc’d on the email will receive it. A cc’d person can also “reply all,” but the reply will not be directed to anyone who was bcc’d.

0:50 You might want to use cc in the following situations:

0:54 To keep stakeholders informed. Cc keeps someone updated on the status of a matter without implying that you want them to reply. For example, you might cc your manager when emailing a vendor to let them know you’ve paid their invoice.

1:09 For record keeping. The “cc” field can be used to include someone in a conversation for their future reference. One example is completing tasks for a colleague while they’re away and cc’ing them so they can catch up when they return.

1:24 Or when emailing on behalf of a team. If you’re sending an email on behalf of yourself and others, you can cc these other people to keep them in the loop.