Interpersonal Communication | Definition, Skills & Tips

A quick message to a colleague comes off as hostile. A conversation with a friend suddenly turns awkward. An email that sounds natural in your head, but comes across as blunt to someone else. We’ve all been there.

The difference between a message that lands well and one that misses the mark often comes down to interpersonal communication: the exchange of information, feelings, and meaning between people through both what we say and how we say it.

In the sections below, we’ll take a closer look at what interpersonal communication really means, how it shows up in daily interactions, and what you can do to improve your communication skills.

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