When to Use Quotation Marks | Rules & Examples

Quotation marks are a type of punctuation and have many purposes in English. They are used primarily to:

  • Indicate material taken from another source
  • Mark dialogue
  • Indicate the title of a short work (e.g., a poem or TV episode)
  • Show irony or sarcasm
  • Discuss words as words
Quotation marks examples
Maya Angelou said, “Do the best you can until you know better. Then when you know better, do better.”

My favorite poem is “From Blossoms” by Li-Young Lee.

This “free” cruise we won will cost an arm and a leg once we pay all the taxes and fees.

Many people roll their eyes at business jargon like “bandwidth” and “deliverable.”

Quotation marks always come in pairs. If there is an opening quotation mark, there must be a closing one. Quotation marks can be either curved/curly (sometimes called “smart”) or straight. If they are curved, opening and closing quotation marks curve in different directions.

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QuillBot’s free Grammar Checker can help you ensure you’re using quotation marks correctly.

When to use quotation marks

Quotation marks are used for many different reasons in English. The most common uses are described below.

1. To indicate material taken from another source

This is the most common usage and is especially important in academic writing. Any time you are using someone else’s exact words (whether an entire sentence or part of a sentence), you should use quotation marks.

Proper use of quotation marks (as well as in-text citations) can help you avoid plagiarism. The only time quotation marks are not needed for someone else’s words is if a long quotation is set apart as a block quote.

Quotation marks with material from another source examples
“It is a truth universally acknowledged, that a single man in possession of a good fortune, must be in want of a wife.” —Jane Austen, Pride and Prejudice

The president claimed that the legislation would be “an utter catastrophe” if passed.

2. To mark dialogue

In both fiction and nonfiction writing, quotation marks are used to indicate speech. Quotation marks signal the beginning and end of one character’s speech. If a character’s words continue for more than one paragraph, the ending quotation mark appears at the end of the final paragraph.

Quotation marks with dialogue example
“We’re doomed!” Eva cried, clinging to her father as the zombies approached.

“Shhh … let’s think. Perhaps there’s a weapon in the garage.”

3. To indicate titles of creative works

Some (but not all) titles of creative works are set off with quotation marks. Typically, these are short works (e.g., a poem, short story, or TV episode) that go within a larger container (e.g., an anthology or a TV series title). The larger container is italicized.

If you’re in doubt about whether a work should be in quotation marks or italicized, check your style guide.

Quotation marks with creative works examples
I discovered the brilliant poem “Late Hours” by Lisel Mueller in an anthology entitled Good Poems.

My favorite episode of Friends is “The One Where Everybody Finds Out.”

4. To show irony or sarcasm

Sometimes, especially in informal writing, quotation marks are used to show that a term is meant to be interpreted ironically or with sarcasm. (In speech, people often indicate this with air quotes.) This use is sometimes known as “scare quotes” and should be avoided in academic writing.

Scare quotes examples
Sarah and Eli never showed up, so I finished the “group” project by myself.

This “simple” cheesecake recipe took me three hours to make!

5. To discuss words

Sometimes, especially in academic writing, you may want to discuss a word or letter without using its actual meaning in the sentence. Quotation marks can be helpful to indicate this usage.

Quotation marks to discuss words examples
“Mnemonic” is pronounced with an “n” sound at the beginning. The “m” is silent.

Academics overuse words like “dichotomy” and “discourse.”

Note
There are a couple of less common uses for quotation marks that you may encounter from time to time.

  • To set off a nickname from a given name (e.g., Vote Margaret “Maggie” Carpenter for State Representative)
  • As a symbol for inches (e.g., He is 6’2” [6 feet, 2 inches])

Punctuation with quotation marks

The placement of punctuation inside or outside of quotation marks depends on whether you are using American or British English and on the type of punctuation.

American English

By default, in American English, punctuation goes inside the closing quotation mark. This is almost always the case for commas and periods. (Though note that if a quotation is immediately followed by a parenthetical citation, the period or comma follows the citation.)

Commas and periods with quotation marks examples (American English)
My go-to karaoke song is “I Wanna Dance with Somebody.”

Try to avoid the words “really,” “stuff,” and “literally” in academic writing.

Collins claims that “changing societal expectations have led to more childhood stress” (2022).

Exclamation marks and question marks are treated differently than commas and periods. If they are included in the original quotation, they should go inside the quotation marks. However, if they are not part of the original quotation, they should go outside.

Exclamation and question marks with quotation marks
Punctuation part of original quotation Punctuation not part of original quotation
The judge asked, “Does anyone have a compelling reason they cannot serve on this jury?” Can you believe she said the play was “a complete waste of time”?
“Wow!” Victor shouted, “I can’t believe you got the tickets!” Yes, the teacher really said the test will be “a piece of cake”!

British English

In British English, all punctuation typically goes outside of the punctuation marks unless it is part of the original quotation.

Punctuation with quotation marks (British English)
My go-to karaoke song is ‘I Wanna Dance with Somebody’.

Try to avoid the words ‘really’, ‘stuff’, and ‘literally’ in academic writing.

The speaker said, ‘The future of this institution depends on the people we recruit to work here.’ [The quotation is a full sentence, so the period goes inside the quotation marks.]

Single vs double quotation marks

Double quotation marks (“) are required in American English, while single quotation marks (‘) are more frequently used in British English. Double quotation marks can also be used in British English, provided you are consistent throughout a document.

Single vs double quotation marks examples
American English British English
  • The critic called the production “disappointing and trite.”
  • The critic called the production ‘disappointing and trite.’
  • The critic called the production ‘disappointing and trite’.
  • The critic called the production “disappointing and trite”.

Quotes within quotes

When double quotation marks are used to indicate the main quote, single quotation marks should be used to indicate a quote within a quote (also called a nested quote). The reverse is true when single quotation marks are used for the main quote (i.e., in British English).

Quotes within quotes examples
American English British English
Fitzgerald asserts that “the use of the term ‘magpie’ indicates the poet’s negative attitude toward her subject.” Fitzgerald asserts that ‘the use of the term “magpie” indicates the poet’s negative attitude toward her subject’.

Frequently asked questions about quotation marks

Does the comma go inside the quotation marks?

Yes, commas typically go inside quotation marks in a sentence in American English.

Commas with quotation marks in American English examples
Critics said the book was “gripping,” “powerfully written,” and “emotional.”

“Don’t go without me,” Brett said.

Note, though, that when there’s an introductory phrase before a quotation, the comma goes before the opening quotation marks.

Brett said, “Don’t go without me.”

In British English, commas typically go outside of quotation marks (and single quotation marks are often used in place of double).

Commas with quotation marks in British English example
Critics said the book was ‘gripping’, ‘powerfully written’, and ‘emotional’.

‘Don’t go without me’, Brett said.

Use QuillBot’s Grammar Checker to make sure you’re using punctuation with quotation marks correctly.

How do I make quotation marks in French?

French uses guillemets (« ») instead of quotation marks (e.g., The sign said: « Allumez vos feux »). Note that there is always a space after the opening guillemet and before the closing guillemet.

To type guillemets, use the following keyboard shortcuts:

Windows Mac
Opening guillemet («) Ctrl + Alt + [ Option + \
Closing guillemet (») Ctrl + Alt + ] Option + Shift + \

QuillBot’s Grammar Checker works in multiple languages, so you can make sure all of your writing is free of errors!

Should I put a period before or after quotation marks?

Typically, a period goes before the ending quotation marks in American English.

Periods with quotation marks examples (American English)
The principal said the teacher was “an exemplar of the profession.”

She told me, “If I leave, I’m never coming back.”

However, in British English, the period only goes inside the quotation marks if the quotation itself is a full sentence. Otherwise, it goes outside. Additionally, British English typically uses single quotation marks instead of double.

Periods with quotation marks examples (American English)
The principal said the teacher was ‘an exemplar of the profession’.

She told me, ‘If I leave, I’m never coming back.’

Try QuillBot’s free Grammar Checker to make sure you’re using punctuation correctly.

When should I use single quotation marks?

In American English, single quotation marks (‘ ’) are used to indicate quotes within quotes.

Single quotation marks example (American English)
Martinez argues that “the president’s use of the phrase ‘mission accomplished’ undermined his credibility.”

In British English, single quotation marks are typically used in the ways double quotation marks are in American English. So, quotes within quotes are indicated with double quotation marks.

Single quotation marks examples (British English)
Martinez argues that ‘the president’s use of the phrase “mission accomplished” undermined his credibility’.

Try not to use the word ‘really’ in academic writing.

QuillBot’s free Grammar Checker can help you ensure you’re using quotation marks correctly.

How do I make quotation marks in Spanish?

When writing in Spanish, you can use either regular quotation marks (“ ”), known as comillas inglesas, or angular quotation marks (« »), known as comillas angulares or comillas latinas.

You should consult your style guide for which format is preferred and be consistent throughout your document.

To type angular quotation marks, use the following keyboard shortcuts:

Windows Mac
Opening angular quotation mark («) Ctrl + Alt + [ Option + \
Closing angular quotation mark (») Ctrl + Alt + ] Option + Shift + \

QuillBot’s free Grammar Checker works in multiple languages to help you write well in any language.

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Kayla Anderson Hewitt, MA

Kayla has a master's degree in teaching English as a second language. She has taught university-level ESL and first-year composition courses. She also has 15 years of experience as an editor.