What is a rating scale?
A rating scale is a type of multiple-choice question often included in a questionnaire. Rating scales include ordered response options that range from low to high (unipolar) or negative to positive (dichotomous). Rating scales are often used to assess frequency, satisfaction, or other subjective experiences.
A Likert scale is a special type of rating scale that is used to assess a person’s level of agreement with a series of statements about a topic.