SEO for Small Business | Beginner-Friendly Guide
Most small business owners can relate to one of these scenarios:
- Angie is the only person in Newton, Kansas who provides hula hooping lessons. She has a website, but when people Google “hula hoop lessons Newton,” the results are for businesses in other cities.
- Quinn is starting an online business for handcrafted wooden cutting boards. He knows that an SEO-friendly website is important, but he doesn’t have SEO experience or the funds to hire a professional.
- The Owens family has been selling pasture-raised pork at the farmers market for decades. They recently started offering online orders and home delivery, so they updated their website, but the orders just aren’t coming in.
Whether you’re a local business or a small online retailer, a website that’s optimized to appear in search results helps your potential customers find your business. Fortunately, search engine optimization (SEO) for small businesses is a manageable process once you understand the basic strategies, tools, and steps involved.
This step-by-step guide walks you through the small business SEO process, from choosing the right keywords and publishing helpful content to tracking your website’s performance.
Need help getting started? Use Quillbot’s AI Chat to brainstorm content ideas, research questions your customers might have, or work through your content strategy.
Key takeaways
- Small business SEO helps potential customers discover your website and business through search engines.
- A strong SEO foundation includes a logical website structure, relevant keywords, helpful content, optimized images, useful links, and a mobile-friendly experience.
- Local businesses can improve their visibility by optimizing their Google Business Profile, building local listings, and earning positive reviews.
- SEO is an ongoing process that involves monitoring your performance and improving your website based on what you learn.
What is small business SEO?
Small business SEO is the process of optimizing a small business website to improve its visibility in search engine results so that potential customers can find it.
As a small business owner, your goal is to appear prominently in search results when your potential customers search online for the products or services you offer. You achieve this by using small business SEO strategies that help search engines discover and understand your website and determine that the content is relevant, useful, and trustworthy.
Search engines use automated programs called crawlers to discover and scan webpages by following links from page to page. As they crawl your site, they collect information about your pages and their content, which search engines can then use to understand and index (store and organize) your pages and determine how they should appear in search results.
Search engines consider many signals when determining which websites to show in search results. For small businesses, it’s helpful to think about SEO in four key areas.
- Technical SEO: Fast page loading times, mobile friendliness, and a logical website structure that helps search engines efficiently crawl and understand your website
- On-page SEO: Clear headings and helpful content that targets the keywords people are searching for and, more importantly, addresses their reasons for searching
- Off-page SEO: Signals of your business’s reputation and credibility, such as backlinks (links to your website from other sites), mentions, and customer reviews
- Local SEO: Your business’ presence in local search results, directories, and map listings so nearby customers can find you
The first three apply to any small business website, but local SEO only applies to businesses that serve customers in a specific geographic area.
- Technical: The website is organized with a main menu and clearly defined sections, such as “Booking,” “About Me,” and “Prenatal Massage Resources,” which users can efficiently read and navigate on different types of devices.
- On-page: The website uses relevant keywords, like “prenatal massage in Springfield” in page titles, headings, and copy. It also answers common questions expectant mothers have about prenatal massage, giving visitors useful information while signaling to search engines that the page is relevant.
- Off-page: Susanna has earned links and mentions from local parenting blogs, and her satisfied customers have left positive reviews on Google and social media.
- Local: Susanna has completed a Google Business Profile and added her business to relevant local directories.
How to improve SEO for small business websites
Once you understand the basics of small business SEO, you can start optimizing your website. The following steps apply to both e-commerce businesses and local businesses. If your business serves local customers, you’ll also want to implement the local SEO strategies covered later in this guide.
Create a logical website structure
A logical website structure makes it easier for visitors to navigate your site and helps search engines understand what each page is about. Use these strategies to make your website organized and user friendly:
- Choose the main categories and subcategories for your website based on the products, services, or information you offer, and create a main menu on your homepage with links to each category. For example, an online retailer for candle-making supplies could organize a website like this:
- About Us
- Products
- Wax
- Wicks
- Containers
- Fragrance
- Tutorials
- Customer Service
- Use a descriptive slug to identify the topic of each page. The slug is the last part of the URL that goes after each category and subcategory. For example, in the URL www.example.com/tutorials/how-to-make-votives, the slug shows exactly what the page is about, as opposed to something vague, like www.example.com/tutorials/23.
Set up Google Search Console and Analytics
Google Search Console and Google Analytics are free tools that can help you understand how people find and use your website. Search Console can also alert you to problems that prevent Google from accessing or indexing your pages.
To use Google Search Console:
- Create an account and connect your website to Google Search Console. Once it’s set up, use it to see which search terms bring people to your website, which pages appear in search results, and how often people click on them.
To set up Google Analytics:
- Create a Google Analytics account and connect it to your website. Configure it to track important actions, such as purchases, contact form submissions, or appointment bookings, so you can see whether visitors are taking the actions that matter to your business.
Find and use relevant keywords
Keywords are the words and phrases people type into search engines when they’re looking for something. When you know what keywords your potential customers are using, you can create pages and content that align with their needs and help search engines understand what your website offers. Use these strategies to find and use the right keywords.
- Brainstorm keywords your customers might use. Think about what you would search for if you were looking for the products or services you offer.
- Look at competitors’ websites for ideas. See which keywords they use in their page titles, headings, and content.
- Research your keywords. Tools such as Ahrefs and Semrush can show you how often people search for a keyword (aka search volume) and how competitive it is to appear in search results for that keyword (aka keyword difficulty). Look for keywords that are relevant to your business and match what your potential customers are looking for. When possible, prioritize keywords with enough search demand to attract potential customers and a level of competition that’s realistic for your website.
- Use keywords naturally. Include relevant keywords in page titles, headings, and content when they accurately describe the page. Use related words and semantic variations rather than repeating the same phrase.
- Avoid keyword stuffing. Excessive use of keywords doesn’t improve ranking. Most search engines, especially Google, treat keyword stuffing as spam.
Create useful content
High-quality content is another important aspect of small business SEO because search engines like Google favor helpful and reliable information. These are some of the best ways to make your content stand out:
- Create useful pages for your products and services. Devote a separate page for each product or service when appropriate, and write concise and engaging descriptions to help customers make informed decisions.
- Answer your customers’ questions. Include educational content to attract organic traffic (visitors who find your website through unpaid search results) and engage your clientele. For example, you might publish blog posts, articles, how-to guides, or listicles, depending on what appeals to your target audience.
- Provide original, useful information. Create the content yourself rather than plagiarizing AI or outside sources. If you paraphrase or quote facts from outside sources, use an external link to give credit.
- Proofread and edit to eliminate typos and grammar mistakes.
- Update your content regularly to ensure that it stays relevant and accurate.
Optimize images
Images make your website more useful and appealing, especially when they appear in search results, but large image files can also slow down your pages. Use these strategies to optimize your website’s images:
- Reduce image file sizes. Compress images before uploading them to your website to help pages load faster, and convert them to WEBP using a free online tool, like Quillbot’s Image Converter.
- Use descriptive file names. Rename files from generic names such as IMG_4837.webp, to descriptive names such as handmade-oak-cutting-board.webp.
- Add descriptive alt text for each image that you upload to your content management system or website builder. Alt text is a short description of an image that helps people using screen readers and search engines understand what it shows. An example is “sliced apples on a bamboo cutting board.”
- Use high-quality images that serve a purpose. Choose images that help customers understand your products, services, or business. Avoid adding images simply to fill space on a page.
Add helpful internal and external links
In addition to helping visitors find additional information, links help search engines understand how different pieces of content relate to one another. Internal links connect pages on your own website, while external links point to other websites. Use these strategies to make the links on your small business website as helpful as possible.
- Use descriptive anchor text (the words that you hyperlink to an internal or external source). For example, instead of adding a link to “click here,” use “benefits of soy wax.” When linking to another page on your site, use that page’s main keyword as the anchor text whenever possible.
- Link to credible sources. When using external links, prioritize pages that are published by go-to experts, and use primary sources when possible
- APA reference-page entries → internal link to the article “How to Make APA Reference-Page Entries”
- APA guidelines → external link to the official APA website
Make your website mobile-friendly
A mobile-friendly website makes it easier for people to browse, contact, and buy from your business on their smartphones. Because search engines also consider how well webpages work on mobile devices, a mobile-friendly site is an important part of SEO.
- Check your website on different devices. Look at your pages on a smartphone, tablet, and desktop computer to make sure everything displays properly.
- Make text easy to read. Visitors shouldn’t have to zoom in or scroll horizontally to read your content.
- Make buttons and links easy to tap. Check important actions such as “Buy Now,” “Book an Appointment,” and “Contact Us” on a smartphone.
- Test important functions. Make sure forms, shopping carts, appointment scheduling, and other important features work properly on mobile devices.
SEO strategies for local businesses
If your business serves customers in a specific geographic area, you can use local SEO strategies to help people in your area find your business online. These strategies are especially important for businesses such as restaurants, retail stores, home-service providers, and other businesses that serve customers in person or within a defined service area.
Create and optimize your Google Business Profile
A Google Business Profile is a free business listing that appears on Google Search and Google Maps. A complete, accurate profile can help potential customers find your business, learn about your products or services, and contact you.
- Find or create your Business Profile. Search Google or Google Maps for your business name and location. If Google already has a profile for your business, claim it. If not, create one.
- Complete your profile. Add accurate information such as your business name, category, hours, phone number, website, and location. If you serve customers at their locations rather than at a storefront, specify the cities or areas you serve.
- Add photos and videos. Show customers what your business, products, services, or work look like. Google recommends adding photos that represent your business accurately.
- Verify your business. Google determines which verification methods are available for your business. Depending on your circumstances, you may be asked to verify by video, phone, text, or another method.
Create profiles on relevant local directories
Local directories can give customers additional ways to find your business and can reinforce consistent information about your business online. Choose directories that are relevant to your business and location rather than trying to create a profile everywhere.
- Create or claim profiles on relevant directories. Depending on your business, these might include Yelp, TripAdvisor, Nextdoor, Angi, a local chamber of commerce, or industry-specific directories.
- Keep your information consistent. Use the same business name, address, phone number, website, and other important details across your profiles.
Build relationships with local businesses and organizations
Getting involved in your local community can help your business become better known and create opportunities for local mentions, referrals, and links to your website.
- Connect with relevant local businesses and organizations. Follow them online, participate in community conversations, and look for opportunities to collaborate.
- Participate in local events and initiatives. Consider sponsoring an event, giving a presentation, volunteering your expertise, or partnering with a complementary business.
- Look for natural opportunities to be mentioned online. A community organization might feature your business on its website, or a local publication might mention your business after you participate in an event.
Respond to online reviews
Reviews give potential customers more information about your business and can help your Business Profile stand out in Google Search and Maps. Responding to reviews also shows customers that you value their feedback.
- Ask satisfied customers to leave honest reviews. Google allows businesses to share a review link or QR code with customers. Don’t offer discounts, gifts, or other incentives in exchange for reviews.
- Respond to reviews professionally. Thank customers for positive feedback and respond thoughtfully to negative reviews. Focus on resolving the customer’s concerns rather than arguing with them.
Small business SEO checklist
Use this checklist to work through the most important small business SEO best practices, from setting up your website to improving its visibility in search results.
SEO checklist for small business websites
0 / 27Frequently asked questions about SEO for small business
- How do you write an SEO-friendly article?
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To write an SEO-friendly article:
- Do keyword research to identify topics.
- Use keywords strategically (e.g., H1, H2s, meta description).
- Write for humans first and avoid “keyword stuffing.”
- Add internal and external links.
- Include alt text for images.
- Write a meta title and description.
- Improve readability.
Knowing how to write an article and exploring the basics of SEO will help you write SEO-friendly articles.
You can use Quillbot’s free AI article rewriter to make existing articles more SEO-friendly. Try a prompt like “Rewrite this article to smoothly incorporate keyword [X] five times and keyword [Y] three times.”
- What should be included in an SEO checklist for blog posts?
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An SEO checklist ensures your blog posts rank higher and attract more readers. Key items include:
- Keyword research: Target relevant, high-traffic keywords
- Title and meta tags: Include keywords naturally
- Content quality: Informative, engaging, and original
- Headings and structure: Use H1, H2, and H3 tags for readability
- Internal and external links: Improve navigation and authority
- Images and alt text: Optimize visuals for SEO
- Mobile and speed optimization: Ensure fast, mobile-friendly pages
Use Quillbot’s online checklist generator to make sure your SEO steps are complete and nothing is missed.
- What are common types or formulas for SEO titles?
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There are several tried-and-true SEO title formats that grab attention and drive clicks. These include:
Numbered lists: Titles that promise a clear, organized list of tips or ideas, like “7 Easy Ways to Train Your Dog at Home.”
How-to questions: These match informational search intent, such as “How to Choose the Right Dog Breed for Your Lifestyle.”
Scarcity or insider tips: Titles that suggest exclusivity or urgency, like “5 Secrets Only Professional Dog Trainers Know.”
Big promises or ultimate guides: These suggest comprehensive value, as in “The Ultimate Guide to Raising a Happy, Well-Behaved Puppy.”
Each of these SEO title types works because they clearly tell the reader what to expect and make it hard to resist clicking.
Want help generating titles like these? Use Quillbot’s AI SEO title generator to get ideas in seconds.