Is they singular or plural?

“They” has been traditionally used as a plural pronoun, but it can be either singular or plural depending on the context.

The singular they can be used when referring to someone whose gender is unknown or irrelevant, as well as someone who identifies as nonbinary, gender-nonconforming, or otherwise uses “they/them” personal pronouns.

For example, “If a customer has any questions, they can ask the staff.”